Jason K. Mathew

Bachelor of Science - Business Analytics & Information Systems

Dean's List

Pursuing advanced coursework in data analytics, business intelligence, and information systems management.

Associate of Arts - Business Administration and Management

General business administration curriculum with focus on management principles and foundational business concepts.

Market Research Analyst Intern

• Conducted targeted market research on emerging technologies relevant to USSOCOM, evaluating technical reports and publications to assess capabilities, limitations, and strategic fit.
• Designed and implemented data collection systems, including online forms and a centralized database, to streamline research workflows and improve data accuracy.
• Performed quantitative analysis in Excel to identify trends and prioritize high-value opportunities, supporting data-driven decision-making.

Consultation Agent

• Diagnosed and resolved computer issues by analyzing system data, performance logs, and error reports to identify patterns and implement solutions.
• Conducted in-depth consultations, gathering customer needs and system specifications to recommend technical solutions based on historical service data and product trends.
• Leveraged customer data and service trends to upsell and recommend services, contributing to revenue growth and enhancing customer experience.

Pharmacy Technician

• Maintained and updated customer prescription records in the database, ensuring accuracy and compliance with regulatory requirements.
• Resolved insurance discrepancies by analyzing patient data, identifying errors, and ensuring proper billing and claims processing.
• Analyzed prescription and customer data to identify trends, improve operational efficiency, and enhance customer service.
• Organized and managed prescription workflows, utilizing data to track inventory levels and improve efficiency in prescription fulfillment.

Crew Member

• Delivered personalized guest experiences by proactively addressing customer needs and exceeding expectations.
• Adapted to various roles by cross-training in multiple positions, ensuring seamless operations during peak hours.
• Maintained high professional standards to consistently achieve and surpass performance targets.
• Fostered a positive workplace culture by demonstrating professionalism and respect in all interactions with coworkers.

Assistant Laboratory Technician

• Recorded test data using appropriate software programs and databases.
• Coordinated with other departments within organization to support interdisciplinary research efforts.
• Prepared and set up necessary lab equipment for experiments.
• Organized research documentation, laboratory certificates and test results.

Volunteer

• Assisted residents with daily activities such as bingo, group events, and meal services.
• Provided transportation support within the facility to ensure timely participation in activities.
• Engaged in meaningful conversations to promote companionship and emotional well-being.
• Supported staff in organizing and coordinating recreational and therapeutic programs.